7 Reasons to Employ Instant Messaging in the Workplace

As a professional, y'all're aware of the importance of fast, efficient, and productive communication. However many people proceed to autumn brusque in this surface area. While the reasons could vary, information technology may just exist that they're not using the right tools.

Fortunately, advances in technology can empower your employees to be even more productive and collaborative at work. One such technology – instant messaging (IM) – is on the rise, not just with individuals but rather in workplaces all over.

The Radicati Group reports that:

"In 2019, the number of worldwide IM accounts (non including Mobile Messaging) full over 7.0 billion. This figure is expected to grow at an boilerplate almanac rate of nigh half dozen% over the next four years, and achieve over 8.ix billion by the cease of 2023."

Edifice off of this growth, instant messaging apps geared toward the work environs allow users to non merely communicate, but also collaborate in a highly efficient mode through a range of features beyond merely sending and receiving letters.

Equally solutions become increasingly characteristic-rich including real-time messaging, vox and video capabilities, collaboration tools, and stronger security, more and more companies are realizing that instant messaging is ane of the best means to communicate in the workplace.

Why You Should Use Instant Messaging at Work

By creating an environment that'south collaborative and administrative, workplace messengers increase team advice and productivity. But that'south not all. To fully realize why you should use this benign technology, explore below seven reasons to utilize instant messaging at work.

i. Communicate Instantly

The speed of communication in the function is crucial. Many workflows and functions depend on employees' power to rapidly ask for and receive data. Instant messaging allows you to communicate with others in real time, with no delays such every bit those associated with email communication. As long as the other person is bachelor, you can hold a conversation instantly, meaning quicker and more efficient communication.

ii. Improve Efficiency and Productivity

Every bit workplaces teem with productivity killers, you lot need every possible advantage at your disposal. If you lot're wondering how to increase your productivity around the function, consider a team chat app. They're geared to the business organisation environment!

Apps like Brosix, Flock, and Slack apply instant messaging applied science at their core, but bundle information technology with advanced chatting options, collaboration tools, control features, and security. That allows you to streamline workflows and teamwork without compromising productivity and security.

three. People Like Using Information technology

Simply put, people enjoy using instant messaging. For starters, information technology's familiar. IM technology is so much a function of everyday life that most of your employees will feel completely at ease messaging each other at work.

It can also exist heady to know that y'all're using dynamic, cut-border engineering. For example, video calls, virtual whiteboards, and instant messages can all facilitate interactive squad-building activities like virtual quizzes and games. Some even have in-built grammer checkers to ensure your language is clean and clear Or y'all could use the technology to check in with remote or international teams effectually their holidays, sharing virtual cafe sessions or meals.

4. Save Coin

save money by using work IM

It'southward no secret, startups and pocket-sized or mid-sized companies need to constantly reduce small business costs only to survive. In many instances, instant messaging tin can assistance you lot trim inefficient overhead and operating expenditures.

Taking reward of video calling and its abundant use cases can help y'all eliminate expensive phone plans. With collaboration tools similar virtual whiteboards and file sharing, you can replace costly in-person meetings where travel is involved.

All-in-1 messengers like Brosix feature real-time communication channels, collaboration tools, advanced control options, and enterprise-course security so y'all can consolidate your toolkit without sacrificing productivity.

5. Communicate with Remote Workers

Remote work is fast condign the norm for more than and more teams. While keeping employees engaged is crucial for the success of any enterprise, oft companies fail remote employees in their engagement efforts. Working with employees through email and the occasional phone call leaves remote team members feeling asunder and isolated.

Instant messaging ensures that all your employees, regardless of their location, have the means to communicate quickly and meaningfully. Moreover, many solutions can facilitate interactive teamwork and even streamline mundane processes similar remote business meetings.

6. It's Full of Features

All in One features package

As workflows evolve digitally, businesses need high-performance tools and features to ensure productivity. Instant messaging is full of features to run across complex technical requirements.

Screen sharing with remote desktop control and instant screenshots mean that messengers tin can streamline how-to explanations, visual demonstrations, and configurations, or fifty-fifty double as tech back up tools. Enhanced file sharing capabilities allow you to share large data without facing workflow-crippling restrictions of electronic mail clients. And that's in addition to rich advice channels like grouping, audio, and video chat. Odds are, whatever your concern communication and collaboration needs there's a feature to help yous meet them.

7. Easy to Implement and Administer

The time needed to prepare and administrate a workplace messaging network has been profoundly reduced over the years. Nowadays, you lot tin can go a private squad network upward and running inside a matter of minutes, instantly allowing you to not only take total advantage of the technology, but also administer who can join the platform.

What's more, robust enterprise tools provide you lot control over contacts, shared chat spaces, and the features to which users have access. Y'all can even designate multiple administrators and set specific data security levels.

Benefits of Instant Messaging in the Workplace

Benefits of Instant Messaging

There are many reasons to get-go using instant messaging. But you might also wonder what advantages it brings. By deploying the engineering science in a work setting, businesses and employees alike can realize specific benefits.

More than Thorough Record-keeping

A record of your internal advice can be a existent performance booster. Messaging histories provide a chronicle of conversations, helping team members to easily recall details and save loads of time and frustration. User activity logs can shed insight into who'southward communicating, how, and when, enabling you to pinpoint productive times and collaborative flows.

"My staff take praised instant messaging because they have documented answers to questions they may have asked throughout the day or week, which they would normally inquire face-to-confront, forgetting what was discussed at a after date. As a result, instant messaging has increased efficiency among my workforce as it gives staff a clearer way of communicating; making the task at hand easier to become on with."

– Chris Wain, Sales Director, AfricaTravel

Camaraderie for Remote Teams

Work is more than enjoyable and worthwhile when you have friends in that location. While instant messaging can't substitute the in-person communication central to man relationships, information technology can help foster and maintain camaraderie during the decorated workday, particularly for remote teams.

Group conversation rooms, for instance, serve as valuable spaces for sharing small team victories or just a clever GIF. Video chats can help yous more personally mark celebratory occasions or just cheque in. It's an easy way to improve team cohesiveness!

Increased Transparency

In the workplace, instant messaging promotes regular communication and approachability. Conversation channels for feedback, support, or praise help you lot provide consequent reinforcement of company goals and directives. For remote teams, holding the daily stand-up via audio or video chat helps you efficiently coordinate sprints and get chore updates.

What'due south more, the simplicity of an instant message keeps everyone on equal footing. In i study of emergency surgical teams, instant messaging helped level the hierarchy on the team, allowing trainees access to more experienced clinicians who provided guidance and advice.

Enhanced Security

$3.86 million. That was the average cost of a data alienation in 2018 globally. While free instant messengers pose serious security risks in an office environment, business instant messengers provide a secure infinite for workplace communication.

Closed networks, end-to-end encryption, peer to peer communication channels, and other safe features like anti-virus integration and private data security levels aid enterprises of all sizes avoid falling victim to the side by side information or privacy breach.

All-in-1 Communication, Collaboration, and Command

Past consolidating in ane bundle existent-fourth dimension messaging, collaboration, and administrative control, you streamline internal processes and teamwork while eliminating the need for extra software.

"Rapid response. Brainstorming sessions. Office banter. Information technology's difficult to debate with the effectiveness of instant messaging in the workplace. Instant messaging has become the focal betoken for our creative sparks. Information technology too encourages the squad to share ideas as well as being an informal platform for help and guidance and helping new employees settle in speedily."

  • Volition Craig, Founder and CEO, LeaseFetcher

Is Instant Messaging at Piece of work Right for Your Team?

As you can see, instant messaging is advantageous for a variety of reasons. To get a fuller idea of what it can bring to your workplace, the best thing you can do is experiment with the applied science yourself. You might just uncover another reason not mentioned here!

If you're withal on the debate, requite Brosix a endeavour. It'due south a highly capable, secure, and customizable instant messenger equipped for workplaces and teams of all types.

Nikola Baldikov

Nikola Baldikov is a Digital Marketing Director at Brosix, specializing in SAAS marketing, SEO, and outreach strategies. Besides his passion for digital marketing, He is an avid fan of football and I love to dance. Connect with him on LinkedIn or Twitter at @baldikovn