If yous encounter No Service or Searching on your iPhone or iPad

If y'all encounter No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you lot tin't connect to a cellular network or cellular data, learn what to do.

Check your coverage area

  • Make certain that you're in an surface area with cellular network coverage.
  • Turn cellular information off then dorsum on once more. Go to Settings, then tap Cellular or Mobile Information. If you're using your iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, brand sure that your device is ready up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If you're on AT&T'south 3G network

AT&T is phasing out their 3G network. If you see No Service in the condition bar of your device and you accept an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to hash out your options. If y'all have an iPhone 6 or later or an iPad (3rd generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Get to Settings > Cellular. And so:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, turn on LTE.

If you lot yet see No Service after following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Take out the SIM menu

After removing the SIM bill of fare, put it back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from some other device, ask your carrier if your SIM menu works with your iPhone or iPad.

Learn more than almost removing your iPhone SIM carte du jour or iPad SIM carte.

Reset your Network Settings

Go to Settings > Full general > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Bug with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure that there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set upwardly with the right data programme.

Only your wireless carrier can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more aid

If your carrier confirms that there'southward no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support.

If you run across an alert adjacent to No Service, acquire what you tin can do.

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